Moving-Out Checklist Deposit
We hope you and your family are keeping well during this difficult times, the time to move out of your rental property is approaching fast. We would like to make your moving out as smooth as possible. In order to avoid any charges at the end of your tenancy, we have put together a checklist detailing all the things you need to do before you move out.
In accordance with government’s guidelines for social distancing, there will be some slight changes from previous years, the key things to remember are:
- DEADLINE: All the keys (including front door keys, room keys) must be returned to our office NO LATER THAN 12:00 midday on the last day of your tenancy. (As we have people moving in the next day, we will have to charge for having the locks changed if we don’t receive the keys by 12 noon).
- RETURNING KEYS TO OFFICE: All the keys must be returned to our office NO LATER THAN 12:00 midday on the last day of your tenancy. Please make sure all the keys are disinfected, and put in the sealed envelope, with YOUR FULL NAME ONLY on the envelope, and follow signs and post the keys through the letter box in our office door.
- IF OUT OF OFFICE HOURS: You are welcome to return the keys to us earlier; if the office isn’t open, please leave them in an sealed ENVELOPE in the letterbox situated on the gate, marked with your FULL NAME and Your Bedroom in the house ONLY. (FOR SAFETY REASON ,PLEASE DO NOT PUT THE PROPERTY ADDRESS ON THE ENVELOPE) . Please make sure all the keys are disinfected, and put in the sealed envelope
- LABELLING: All Front door keys and room keys must be returned and labelled with the individual tenant’s FULL NAME and room location ONLY. (I.e. First Floor front bedroom) (FOR SAFETY REASON, PLEASE DO NOT PUT THE PROPERTY ADDRESS ON THE KEY LABEL or on the Envelope)
- RETURNING BY POST: If you are returning the keys by post, please make sure it arrives at our office at least THREE working day before end of your tenancy, because of the reduced service of Royal Mail, please make sure you leave yourself enough time, we recently had few cases where the first class post was 2-3 days late. Please make sure all the keys are disinfected, and the envelope is property sealed.
Please make sure all the tenants in your household are up to date with their rent. Rent arrears will result in further charges to your household on top of the outstanding rent such as: solicitor costs, or other legal fees.
To make sure the next tenants or the landlords aren’t harassed by debt collectors, we ask that you make sure
your bills are paid up until the END OF YOUR TENANCY and that you show us proof of this. The easiest way to
do this is to ring your utility providers with your exit meter readings to get your final utility bills sent out, then send
us proof you have paid these. The date you give the utility suppliers must be the last day of your tenancy and
Please ensure any documents you send to us to prove that your utilities have been dealt with, include the
property address, date, and confirmation that there are no further funds to pay. They should cover the whole
period of your tenancy
For the same reason, we need to see a letter/bill of confirmation from your local council or a £0.00 bill for the dates of your tenancy to prove that you have either applied your student exemption for zero council tax or that you have paid it in full.
Your council tax bill/exemption must cover the whole period of your tenancy.
If the council has rejected the exemption, or you are not exempt, you will still need to provide these documents.
Tenants are responsible for returning the property in a clean condition, ready for the next tenants to move in.
Make sure you follow the Cleaning Checklist list carefully! It is also available on the APP, in the “Moving Out” section
Please note: If the property is not left clean at the end of your tenancy, a bill will be sent to you after the cleaning has been done. If the bills are not paid within 14 days after they have been sent out, your guarantor will be responsible for paying such bills.
Maintenance & Others
Whilst your landlord is responsible for most of the maintenance issues, you are responsible for maintaining certain parts of your house.
The key things are:
Light bulbs Smoke alarm batteries
It’s important that you keep on top of these issues so that you won’t end up with repair bills to pay at the end. A bill will be sent to you after the maintenance job has been done. If the bills are not paid within 14 days after they have been sent out, your guarantor will be responsible for paying such bills.
Moving Out Form (VERY IMPORTANT)
Each household needs to select one Deposit Beneficiary to complete the Moving Out Form on our website after you have moved out.
Cancelation of your Standing Order
If you haven’t already put an end date on your standing order for rental payments, please remember to cancel your standing order after your last rental payment. Please Note: each overpayment due to failure of cancelling your standing order will incur a cost of £35.00 banking surcharge for refund.
Finally, we would like to wish you all the best in the future and please keep safe and well