"It would not be an exaggeration to say that you have changed my life!Having been a landlord in Selly Oak for over 10 years, I was becoming increasingly disillusioned with the role of landlord and was even contemplating selling my portfolio. Despite having good properties in excellent locations I was beginning to suffer from the following issues: Not having access to quality builders/tradesmen without feeling I was being taken for a "ride"; Starting to suffer from void periods/partially filled properties; Not being able to find a decent managing agent who would actively market my properties; Having to spend more and more time at my properties dealing with snagging issues which was having a detrimental effect on both my career and, more importantly, family life; Then I was given your phone number. Two days later you had managed to let my property despite the fact that we were already into term time. I was incredibly impressed with your speed & efficiency, and most importantly your philosophy which is very much in keeping with my own. You are clearly focused on providing your tenants with rewarding experience and quality accommodation at a fair price, everything else then just fits into place. It was obvious straightaway that I could hand over the reins to an expert and that you would firstly advise on and then carry out improvements to my properties. Now looking back two years later, how things have changed. I have, with your help, trebled my portfolio and with the confidence you have installed in me, am now looking to grow my business further in the coming years. I do not regard our relationship as a "normal" landlord/agent service at all - Instead I look at it as a true business partnership. I cannot speak highly enough of your services; my only regret is that I was not fortunate enough to be introduced to you earlier. I look forward to many more years of being in business together."